Bowerbird

Bowerbird's digital operations span proposal composition, pricing, project delivery, media administration, lead qualification, customer conversations and booking coordination.

• Built foundational proposal experiences covering furniture, areas, rooms, pricing, case studies and design direction.
• Delivered later full-stack administration and operational workflows across the platform.
• Built the conversational enquiry and booking workflow and its customer, CRM and scheduling integrations.
• Defined guarded confirmation and handoff behavior for customer-facing automation.

• Proposal composition and Zustand-backed domain state across furniture, rooms, areas and selected design content.
• Pricing and proposal workflow improvements plus full-stack project cloning.
• Design-image administration with bulk tagging, archive and restore, Sharp processing and WebP delivery.
• Salesforce-integrated enquiry qualification and routing across SMS and web chat.
• Microsoft Graph availability, scheduled outreach, route-aware scheduling and travel context.
• Property research, coverage checks, durable booking state and guarded human handoff.
• Deployment automation, tested channel integrations and operational runbooks.

• Next.js and React applications backed by NestJS, GraphQL and Prisma services.
• Proposal state modelled around product concepts rather than page-local interface state.
• OpenClaw workflows integrated with Salesforce, Cellcast SMS, web chat and Microsoft Graph.
• Resource-scoped calendar access, confirmation boundaries and explicit fallback-to-human behavior.

• Supported the core product from proposal creation through later operational and media-administration workflows.
• Connected customer enquiries with CRM, channel, property and availability context.
• Created a guarded workflow for qualification, routing, scheduling and confirmed booking.